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D365 Remote Assist Alternative
D365 Remote Assist Is Ending.
Workshop Goes Further.
Microsoft is sunsetting Remote Assist — no security updates, no support after Dec 2026. Humulo Workshop replaces what you’re losing AND adds what Remote Assist never had: real-time CAD model review, multi-device support, and built-in safety training.
3 Devices Supported
(iPad, Phone, VR)
(iPad, Phone, VR)
0 HoloLens Required
Teams Native Integration
U.S. Dept. of Defense Kaiser Aluminum Fortune 100 Clients
See Workshop In Action
Already have a Remote Assist workflow? We’ll help you migrate. Onboarding takes less than 2 weeks.
Is Humulo Workshop Right For You?
Built For Teams That Lost Remote Assist or Vuforia Chalk
✓ Already using Microsoft Teams? Workshop integrates natively — launch VR sessions directly from any Teams meeting.
The Deadline
Two Industry Giants. Both Discontinued.
The remote assistance landscape is shifting fast. The two products that defined enterprise AR
remote support are both gone — leaving thousands of organizations searching for what comes next.
Discontinued
Vuforia Chalk (PTC)
PTC officially ended Vuforia Chalk on October 31, 2025. AR annotations, live video sharing, and remote expert guidance — all gone. No migration path provided.
Impact: Thousands of enterprise users displaced End of Support: Dec 2026
D365 Remote Assist (Microsoft)
Dynamics 365 Remote Assist and Guides reach end of support December 31, 2026. No new purchases since November 2025. After the deadline: zero security updates, zero bug fixes, zero technical support.
Impact: Running unsupported = compliance riskMicrosoft’s own recommendation? “Certain scenarios may be supported using spatial annotations in Teams Mobile.” That covers a fraction of what Remote Assist did — no HoloLens AR, no Field Service integration, no call recording, no analytics dashboard. Workshop fills every gap — and then some.
Side-By-Side Comparison
Workshop vs. What You’re Losing
Workshop doesn’t just replace Remote Assist. It adds capabilities that Microsoft never built.
| Capability | D365 Remote Assist | Vuforia Chalk | Teams Mobile (MS Suggestion) | Humulo Workshop |
|---|---|---|---|---|
| Live Video from Field Tech | ✓ HoloLens only | ✓ | ✓ | ✓ Any device |
| AR Spatial Annotations | ✓ | ✓ | Limited | ✓ |
| 3D CAD Model Review | ✗ | ✗ | ✗ | ✓ Real-time |
| Microsoft Teams Integration | ✓ | ✗ | ✓ | ✓ Native |
| iPad & Phone Support | Mobile app (deprecated Mar 2025) | ✓ | ✓ | ✓ |
| VR Headset Support | HoloLens only ($3,500+) | ✗ | ✗ | ✓ Standard VR |
| No Expensive Hardware Required | ✗ Requires HoloLens | ✓ | ✓ | ✓ |
| Safety Training Platform | ✗ | ✗ | ✗ | ✓ OSHA-aligned |
| Available After Dec 2026 | ✗ End of support | ✗ Already gone | Partial | ✓ Fully supported |
How Workshop Works
Remote Collaboration, Reimagined
Your field technician streams live video. Your SMEs see it in Teams. Everyone can review
the 3D CAD model together — in the same session.
01
Tech Goes On-Site
Field technician arrives at the equipment. Opens Workshop on their iPad, phone, or VR headset. No special hardware needed.
02
Stream to Teams
Live video from the tech’s perspective streams directly into a Microsoft Teams call. Remote SMEs see exactly what the tech sees.
03
Review CAD Together
While on the call, open the equipment’s 3D CAD model in Workshop. Everyone on the Teams call can view, rotate, and annotate the model together.
Use Cases
Where Workshop Replaces Remote Assist
Every scenario where you relied on D365 Remote Assist — Workshop handles it. Plus new capabilities that weren’t possible before.
Equipment Breakdown Response
Machine goes down. Technician opens Workshop, streams the failure to your engineering team on Teams. They pull up the 3D model, identify the component, and guide the fix — all without leaving their desk.
Before: Fly an expert to site. 2-3 day wait. After: Resolve remotely in the same shift.Complex Installation Support
New equipment installation requires expert guidance. The on-site crew streams their progress while the OEM engineer reviews the CAD model and provides step-by-step direction through Teams.
Before: Schedule OEM site visit. $5K+ travel costs. After: Real-time remote guidance. Zero travel.Quality Inspection & Audit
Inspector walks the floor with their iPad, streaming live to the quality team. They compare physical equipment against the CAD model in real-time, flagging deviations directly in the 3D environment.
Before: Paper checklists. Subjective assessments. After: Visual CAD comparison. Documented in Teams.Knowledge Transfer & Training
Senior engineer about to retire? Capture their expertise by having them guide junior techs through Workshop sessions — real equipment video plus annotated 3D models, all recorded in Teams.
Before: Knowledge walks out the door. After: Expertise preserved digitally.Your Migration Path
Transition from Remote Assist in 4 Steps
No complex migrations. No re-training your entire workforce on a new ecosystem.
Workshop works with the Microsoft Teams infrastructure you already have.
01
Schedule Demo
See Workshop in action with your actual use cases and workflows
02
Pilot Program
Deploy to one team or site. Test with your real equipment and CAD models
03
Enterprise Rollout
Scale across sites. iPad, phone, VR — your teams choose their device
04
Sunset Remote Assist
Cancel D365 licenses well before the Dec 2026 deadline
Why Humulo
Built for Enterprise. Proven at Scale.
Humulo has delivered VR training solutions to the Department of Defense, Fortune 100 manufacturers,
and major universities since 2019. Workshop is the same enterprise-grade platform,
extended for remote collaboration.
7+ Years in Enterprise VR
DOD Defense Clients
SDVOSB Veteran-Owned Certified
“100% of the experimental group thought using the Humulo Virtual Reality training increased their comprehension of the course material” — Central Washington University independent study (2022), led by Dr. Hongtao Dang Ph.D. and Dr. Jennifer Serne Ph.D.
ONE PLATFORM, MULTIPLE USE CASES
The same headsets that run Workshop also power Humulo\’s OSHA-aligned VR safety training library — 15+ modules for forklift, fire safety, confined space, and more. One hardware investment. Two enterprise capabilities.
Don’t Wait Until December
Start Your Migration Before the Deadline
Organizations that plan early get pilot programs, dedicated onboarding, and priority support. Organizations that wait get scrambled transitions under deadline pressure.
Schedule Your Workshop Demo
See how Workshop replaces D365 Remote Assist — and does more
